Technical Support: An extension of your
company - at your service.
Successful integration doesn't necessarily mean that all users in the company will instantly and completely master the new management tools, even with adequate training. Professional assistance is sometimes needed in day-to-day use. And in each case, the clock is running.
The STROPHE team is well aware of this and that's why we make the needed resources available to our clients. We offer complete follow-up guidance after implementation of one of our business solutions in your company:
- an experienced support team available by email or telephone;
- a web portal where you can send your service requests and follow the progress of your request through to resolution; and
- a guide containing suggested steps for resolving similar problems.
This is a substantial part of our professional practices and a key element of our mission.
The project manager took the time to analyze our business needs and the challenges we faced. Even today, the after-sales support we receive from the technical support team is excellent.


